Friday, December 18, 2009

Appraisals


Märt, Kenno and I conducted annual appraisals of Agnes and Petriina this week and used a slightly more structured approach this time. We tried our hand at 360 Degree feedback and used the survey tools available with surveymonkey for this. Board members and key contacts completed the same questionnaire and the results compared with a very similiar self appraisal from Agnes and Petriina. I think it worked quite well because in certain areas, strong consensus opinions became very apparent. My thanks to everyone who participated in the exercise. We'll certainly be using this approach again I think.

Tuesday, December 8, 2009

Christmas Cocktails

Either our ambass is severely sartorially challenged, or someone forgot to tell muggins here that it was a dress down event. Either way, we had a good old sing song and wrapped up the year at the residence - thanks to Peter Carter for hosting and to Uniquestay hotels for sponsoring. Our newest member was there too. Paul Emmet currently spends much of his time running a new website called divedivedive.org which aims to promote art and culture out of Estonia - well worth a visit.
It's been a mixed year for business but a good one for the BECC I think and it looks like we'll be finishing 2009 with about 130 members. I was happy to be able to announce our charity partners for 2010 as well as to highlight some milestones for the year -not least the London Trade Mission which took place this Autumn.
That's it as far as events go for 2009. Behind the scenes we are preparing a customer satisfaction survey, doing staff appraisals and prepping for the Burns supper at the Swisshotel which will be in Jan 2010.